When we learn the communication process, we may go to our
childhood. Two small boxes or cups tied with a string, we used to communicate
each other. A communication process can be easily explained with this example.
The first end child stands a sender of message and other end of string with
other child stands as receiver. Here the sting serves the mediator to
communicate. If there is any problem in between the strings the
communication interrupts or there may not be feedback. Feedback means the
response to the sender from a receiver end. The importance of feedback is
discussed under.
Continuous flow of
communication is delivered. Communication process is a never
ending process. It rotates like a cycle. When there is a feedback receives the
cycle process moves. But if there is no response, the entire process goes down.
For example in a telephone conversation if something happens in the telephone
cable there will not be any response, this leads to stoppage of communication.
A good feedback ensures measurement of efficiency . A feedback in a
communication process is a scale to measure the efficiency of a communication.
If a manager instructs a sub ordinate, but there is no response then it is
inefficient communication. The feedback shows how much the receiver understands
and comprehends things.
Based upon the
reactions of the receiver and sender in a communication process can take
decisions. Each of the individual should understand what his role to perform
and to do. Then only there will be a good feedback happens and ultimately leads
to decision making. Such
decisions are strongly made and implemented. Half heard half done leads to
failure. Feedback is very important to exchange the facts and ideas. The each
end of the communication process is there to exchange the message which is
ideas, facts or gestures. If there is no feedback then the ideas will stay in
one end. The
accuracy of facts and figures is done only when there is a good feedback from
the receiver. Also feedback helps in maintaining relationship .
The relationship among people is very important both in personal and business
environment. A poor feedback leads poor result. An old example can be brought
here. “Hang him not, let him free.” It was a verdict from court which
misinterpreted by the Judge led to release of a criminal.
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