First thank the buyer or prospect for the inquiry made.
Check the date and the
time of letter made.
Type the answers
clearly one by one as per the questions made in the inquiry.
Give the relevant information
in additions to answers very briefly.
Specify the terms and
conditions clearly if there is any.
Give price list,
catalogue, brochures etc in the attachment.
Express your
willingness to help the customers at any time of their inquiry.
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