Sunday, September 23, 2012

Importance of feedbacks in communication






When we learn the communication process, we may go to our childhood. Two small boxes or cups tied with a string, we used to communicate each other. A communication process can be easily explained with this example. The first end child stands a sender of message and other end of string with other child stands as receiver. Here the sting serves the mediator to communicate.  If there is any problem in between the strings the communication interrupts or there may not be feedback. Feedback means the response to the sender from a receiver end. The importance of feedback is discussed under.

      Continuous flow of communication is delivered. Communication process is a never ending process. It rotates like a cycle. When there is a feedback receives the cycle process moves. But if there is no response, the entire process goes down. For example in a telephone conversation if something happens in the telephone cable there will not be any response, this leads to stoppage of communication. A good feedback ensures measurement of efficiency. A feedback in a communication process is a scale to measure the efficiency of a communication. If a manager instructs a sub ordinate, but there is no response then it is inefficient communication. The feedback shows how much the receiver understands and comprehends things.

    Based upon the reactions of the receiver and sender in a communication process can take decisions. Each of the individual should understand what his role to perform and to do. Then only there will be a good feedback happens and ultimately leads to decision making. Such decisions are strongly made and implemented. Half heard half done leads to failure. Feedback is very important to exchange the facts and ideas. The each end of the communication process is there to exchange the message which is ideas, facts or gestures. If there is no feedback then the ideas will stay in one end. The accuracy of facts and figures is done only when there is a good feedback from the receiver. Also feedback helps in maintaining relationship. The relationship among people is very important both in personal and business environment. A poor feedback leads poor result. An old example can be brought here. “Hang him not, let him free.” It was a verdict from court which misinterpreted by the Judge led to release of a criminal.


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