A market includes large number of buyers with different
interests, tastes, age, sex, habits etc. In case of a movie, some people like
action movies, others may like romantic or horror etc. Segmenting a market is a
kind of dividing and rue principle. This dividing is done through grouping of
customers according to their preferences, tastes, habits etc.
Philip Kotler explains market
segmentation is subdividing the heterogeneous market into homogeneous subsection
of market. Factors influencing
market segmentation are :
Resource of the organization is the first
factor comes under discussion. Segmentation is a costly process. It involves
expenditure for conducting surveys, designing and implementing different market
mix etc. If the organization has sufficient fund, it can go for a good
segmentation. Otherwise undifferentiated strategy is desirable. The competition
existing in the market plays yet another role in deciding the market segmentation.
A marketer while taking any decision must look at the competitor’s policy. If
the marketer enjoys monopoly, then there is no need of segmentation. But in a
competitive market, marketer should understand competitor’s policy.
Product life cycle is another factor that
determines the market segmentation. A product has different stages in its life
such as introduction, growth, maturity, saturation and decline. During
introduction segmentation cannot carry on as the market cannot collect required
information. During growth and maturity segmentation is possible. But during
decline there is no segmentation. Also the nature of product
is a determinant of segmentation. In the case of homogeneous product no
segmentation is essential. It will be consumed by all classes of consumers. But
for heterogeneous products, segmentation is necessary. The example
of heterogeneous products is the clothing industry has segmentation such as kids,
men, women, wedding etc. The nature of market is another factor
too. If the market is sufficiently large and consumers have different taste and
preferences, market should be segmented. In the case of small scale market
undifferentiated policy will be successful.
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